So what exactly do we mean when we talk about a wicked problem? C. West Churchman in an editorial in 1967’s Management Science journal coined the term to contrast it with tame problems. A wicked problem is one that is difficult or impossible to solve because of incomplete, contradictory, or changing requirements. It’s a problem that’s not fully understood until it has been solved. In this short film we explore ways leaders tackle the wickedness of a particularly complex challenge.
Tackling Wicked Problems: Strategies for Effective Leadership
A wicked problem, as described by C. West Churchman in 1967, is a complex issue that is challenging to solve due to incomplete or contradictory requirements. The understanding of such problems evolves through the solving process. The accompanying short film examines how leaders address these intricate challenges.
1–2 minutes
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